family and unpaid caregivers for people living with dementia
FOR HEALTH SYSTEMS, PROVIDERS, HEALTH PLANS / PAYORS & COMMUNITY PARTNERS
Care happens in visits. Dementia happens in between. Without adding more to your team.
NeuralCare extends your support into the everyday moments between visits. Connected AI assistance, proactive companionship, monitoring and human care coordination help families manage care, recognize changes and follow through, without adding work to your team.
What NeuralCare can do for you
Embed or refer
Extend care beyond the appointment. NeuralCare helps families prepare for visits, capture changes at home, understand next steps and follow through on care plans, while keeping important information connected over time.
THE CARE GAP
Caregiving doesn’t stop between visits
Families are managing medications, appointments, routines and unexpected changes every day, usually without training or support. That gap can show up as caregiver burnout, missed changes, poor follow-through and avoidable crises.
For care teams, much of what determines whether a care plan succeeds happens outside the clinical setting, where visibility and support are often limited.
hours of unpaid care provided each year
of dementia caregivers report high to very high emotional stress
estimated annual value of unpaid dementia caregiving in the U.S.
Families provide an extraordinary amount of dementia care outside formal healthcare settings. NeuralCare is designed to help organizations better support those families, improve care coordination, and make everyday caregiving more manageable.
*Represents the estimated economic value of unpaid caregiver time, not healthcare spending or potential savings. Sources: Alzheimer’s Association, 2026 Alzheimer’s Disease Facts and Figures; emotional stress figure from the Alzheimer’s Association, 2023.
What makes NeuralCare different
Understand
One evolving picture of the person and their caregiver.
NeuralCare connects routines, medications, behaviors, observations, conversations, appointments and caregiver needs over time, creating a connected foundation for more personalized support and better-informed decisions.
Do
From questions to action.
NeuralCare helps families understand what to do, find and compare care resources, prepare for appointments and move tasks forward. Dedicated NeuralCare Care Coordinators provide human assistance when research, scheduling or coordination needs additional support.
Be there
Someone to talk to. Something to look forward to.
NeuralCare's AI Companion brings conversation, encouragement, and engaging activities into the daily lives of people living with dementia. From sharing memories and playing simple games to offering gentle reminders and emotional support, Neural provides familiar, personalized interactions while helping caregivers stay connected to their loved one's daily experiences.
Watch
Spot meaningful changes before they become bigger problems.
NeuralCare brings health, activity and routine information together with caregiver observations and conversations. By understanding what's normal for each person, Neural is designed to identify meaningful changes and help caregivers and care teams take appropriate action sooner.
Illustrative future monitoring workflow
Nighttime bathroom visits have increased.
Mom is getting up 4 to 5 times a night, compared with her usual 1 to 2. This change may warrant a conversation with her primary care provider.
Nighttime bathroom visits, last 7 nights
Everything works together around the same person and caregiver. What Neural learns through conversations, daily care and monitoring helps it provide more personalized support, while dedicated Care Coordinators step in when human assistance is needed.
NeuralCare complements your programs. It does not replace clinical judgment or care teams.
See Neural in action
The appointment loop
Changes add up at home. Neural helps the caregiver prepare questions, captures an after-visit summary, and keeps next steps in one place.
When a caregiver needs help
From finding the right care resources to coordinating appointments, Neural helps caregivers get things done. For example, Neural can research and compare adult day programs nearby, while a dedicated NeuralCare Care Coordinator helps with next steps, including scheduling.
Real screens from the Neural app.
FOR YOUR ORGANIZATION
Stronger follow-through. Less overwhelm.
NeuralCare is designed to help families stay organized, recognize changes and follow through on care plans.
Extend your reach
Support families during the hundreds of hours when your care team isn't with them.
Bring more of home into the picture
Conversations with the person living with dementia, caregiver observations, routines and changes over time contribute to one evolving care picture that can inform future interactions and appointments.
Turn support into follow-through
Help families prepare for visits, understand next steps, manage tasks and stay connected to the care plan.
Easy to pilot: pilot at no cost · minimal staff lift · families can start in minutes
BETWEEN VISITS
Know more. Act earlier. Support better.
What happens between visits matters. NeuralCare is designed to bring together everyday observations, conversations, activities, assessments, and connected health information to build a more complete picture of patients and caregivers. By recognizing meaningful changes, tracking care-plan follow-through, and measuring caregiver and patient wellbeing, NeuralCare is designed to help organizations identify where attention is needed and deliver more personalized support.
Changes in health & behavior
Track meaningful changes in routines, sleep, activity, behavior and other observations over time.
Care-plan adherence
Understand whether medications, activities, appointments and recommended next steps are being followed.
Alerts & follow-up
Measure concerns identified, caregiver notifications, escalations and actions taken.
Caregiver burden & wellbeing
Track caregiver burden, stress and changing support needs through assessments and interactions.
Patient assessments & engagement
Understand changes in patient assessments, functional status, activities and social engagement.
Program engagement & impact
Measure adoption, utilization, tasks completed, caregiver satisfaction and program effectiveness.
Pilot reporting is tailored to each partnership, available capabilities and appropriate data-sharing permissions.
What NeuralCare is designed to surfaceWhat your team can do
Increasing nighttime bathroom visitsReview the concern and determine whether clinical follow-up is appropriate.
Repeatedly missed medication remindersIdentify adherence barriers and provide additional support.
Increasing caregiver burden scoreOffer respite resources or additional caregiver assistance.
Declining participation in daily activitiesReview changes in function, mood, or support needs.
Multiple unresolved caregiver requestsPrioritize human care coordination.
From information about everyday care to insights that help improve it.
HOW PARTNERING WORKS
Together we can reach more caregivers
Refer NeuralCare to families
For community organizations, physician practices, support groups and aging agencies
Share NeuralCare through your materials, events and support groups. We work with partners to develop the right introduction, which can include co-branded materials, community events, webinars, support groups and outreach.
Embed NeuralCare into your program
For health systems, Value-Based Care Organizations / ACOs, Health Plans / Payors and GUIDE participants
Introduce NeuralCare at key moments such as diagnosis, discharge or care-management enrollment. Work with us to align caregiver onboarding, support workflows and pilot reporting with your existing program, including GUIDE or member-support services.
Pilot at no cost. Neural is free for families during our pilot.
CMS GUIDE MODEL
Participating in the CMS GUIDE Model?
NeuralCare helps GUIDE participants extend support between care-team interactions through caregiver assistance, proactive companionship for people living with dementia, longitudinal care information and human coordination. It can help families organize care-plan follow-through, capture changes at home and prepare for visits.
NeuralCare complements your GUIDE care team and existing workflows. It does not replace required clinical or care-navigation functions.
Every doctor seemed to have a piece of the puzzle, but no one saw the whole picture. I became the only connection between them, and I was breaking.
BUILT BY PEOPLE WHO KNOW HEALTHCARE
Built by healthcare operators.
Archana Gupta
Founder & CEO
Archana is a healthcare technology entrepreneur with 25 years of experience building and scaling patient access and engagement solutions. She co-founded DocASAP, a healthcare technology company that served major health systems and health plans nationally and was later acquired. She founded NeuralCare to address one of healthcare's most persistent gaps: the everyday care happening between clinical encounters, where families often carry the responsibility for coordination, decisions and follow-through.
- 25 years
- in healthcare technology
- DocASAP
- co-founder
- National
- health systems and health plans served
Meet the full team How we protect families' information
BAAs when required
We sign Business Associate Agreements with partners when required.
Security built in
Encryption, role-based access controls and audit logging.
Consent first
Families choose what information they share and with whom, with privacy controls built into the experience.
YOUR QUESTIONS
A little more clarity.
Tap a question.
NeuralCare teamQuestions from partners
Hi! Here are the questions health systems, plans and community partners ask us most. Tap one to start.
Neural gives families one place to manage dementia care. It helps caregivers keep track of medications, appointments, routines and observations, prepare for visits, and figure out what to do next. Every family also gets a dedicated NeuralCare Care Coordinator who can help with research, finding resources and scheduling. And Neural's AI Voice Companion can call the person living with dementia at scheduled times for conversation, gentle reminders and activity-based companionship.
NeuralCare supports people living with dementia and their family caregivers. Our current focus is on families caring for someone with mild-to-moderate dementia who is still living at home, where everyday support, companionship, and care coordination can make a meaningful difference. As NeuralCare evolves, we plan to expand support across more stages of dementia and care settings.
Families can download Neural and start using it right away. Every family also gets a dedicated NeuralCare Care Coordinator, whom they can message directly in the app for personalized assistance. We encourage families to connect with their coordinator early so they can get to know their needs.
NeuralCare extends support into the everyday moments between care-team interactions. Its AI capabilities help families manage care, recognize changes, and follow through on next steps, while dedicated NeuralCare Care Coordinators provide human assistance when needed. Clinical decisions and treatment remain with the person’s healthcare professionals.
Partners can receive insights into family engagement, support needs, and caregiver feedback. As NeuralCare's capabilities expand, reporting can also include meaningful changes in health and behavior, care-plan follow-through, assessments, and caregiver wellbeing. Individual-level sharing depends on appropriate consent and partnership arrangements. Direct EHR integrations are planned but not available today.
We work with partners to define pilot goals and meaningful measures. Depending on the capabilities included, these may cover family engagement, care-plan follow-through, caregiver burden, patient assessments, support needs, and actions taken following alerts. Our goal is to help partners understand how NeuralCare is being used and where it can make the greatest difference.
Yes. Organizations can refer families to NeuralCare as a resource or incorporate it into existing care-management programs. NeuralCare can be introduced at diagnosis, after discharge, during care-management enrollment, within a GUIDE program, or as a member benefit. We'll work with your team to determine the right approach, including onboarding, coordination, and information sharing.
NeuralCare protects health information through encryption, role-based access controls, and audit logging. We sign Business Associate Agreements with partners when required. Families have control over sharing their information with others involved in their care, consistent with their privacy choices and applicable privacy requirements.
No formal training is required to introduce NeuralCare to families. We provide simple materials and onboarding guidance, so your team can get started with minimal additional work. For organizations integrating NeuralCare into existing care programs, we'll work together on any workflow-specific needs.
NeuralCare is available to participating organizations at no cost during our pilot. Neural is also free for families in the U.S. during this period.
Have another question or want to explore a partnership? Send us a message, and our team will follow up within one business day.
LET’S START A CONVERSATION
Let’s talk about the families you serve
Tell us a little about your organization and we’ll follow up within one business day.
Prefer something to share with your team? Download the partner flyer